HP recovery software allows you to make only one recovery backup. If your HP computer with Windows 7 does not have the HP recovery program, or if the recovery discs or USB drive was not created before the recovery partition was damaged or erased, you will need to find a set of the HP recovery discs that match your model number from the Internet or install a new operating system. To see if your computer has Recovery Creator software, click Start, All Programs, Hewlett-Packard or Compaq, and then HP Pavilion PC Tools or Compaq Presario PC Tools. Some HP and Compaq computers have recovery CD creator software that can create a recovery disc set or DVD.
Confirm if other system recovery options work with your computer, and then order recovery media on CDs, DVDs, or a USB drive if necessary. Performing a system recovery or reset can resolve issues by returning your computer to a previous or original configuration. This document is for HP notebook, desktop, and All-in-One computers. HP PCs - Obtaining PC Recovery USB Drives or Discs
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